Quality and Information Security Policy

The objective of Settlers Relocation Kft. is to provide high-quality, reliable and secure services supporting the employment, residence and settlement of foreign employees of companies operating in Hungary, as well as private individuals, while keeping continuous improvement in focus.

The purpose of our integrated management system, established on the basis of the ISO 9001 quality management and ISO 27001 information security standards, is to:

  • continuously improve the quality of our services and the efficiency of our operational processes,
  • strengthen customer satisfaction and trust,
  • ensure the appropriate protection and availability of information, and
  • ensure compliance with legal and other applicable requirements.

Our policy provides a framework for setting, monitoring and regularly reviewing quality and information security objectives, while also supporting the continual improvement of the integrated management system.

Our fundamental principle is to provide meaningful support to our clients through our services and to contribute to reducing their administrative burdens by means of efficient and professional case handling.

Our proprietary case management system and internal regulations support:

  • the confidential and secure handling of information and data, as well as the preservation of their integrity throughout their entire lifecycle,
  • the identification and management of information security risks,
  • the monitoring and regular review of quality and information security objectives, and
  • the consideration of sustainability and environmental protection aspects.

In order to ensure the high quality of our services, we place particular emphasis on:

  • the consistent execution and follow-up of our assignments,
  • the continuous provision of information and professional support to our clients,
  • monitoring deadlines and coordinating further steps in a timely manner, and
  • developing the professional competence and information security awareness of our employees.

We continuously adapt to changing environmental conditions and client needs. In the course of our operations, we strive to provide our services in a professional, reliable manner, while keeping the protection of information in focus, thereby supporting high-quality administration.